Will ChatGPT Replace The Contact Center Agent?
There is also a potential for AI to take on more significant self-service automations. This depends on having accurate data so that AI can correctly automate its responses to customers. […]
A Natural Language Processing and Semantic-Based System for Contract Analysis IEEE Conference Publication
This step is termed ‘lexical semantics‘ and refers to fetching the dictionary definition for the words in the text. Each element is designated a grammatical role, and the whole structure […]
Google BARD AI Chatbot For Digital Marketing Strategies
Additionally, Chat GPT can be used to generate content ideas, write compelling headlines, and automate content distribution, thus making content marketing more efficient and effective. One of the most significant […]
What is natural language understanding NLU?
NLU algorithms are also used in applications such as text analysis, sentiment analysis, and text summarization. Natural language understanding (NLU) is a branch of artificial intelligence (AI) that enables machines […]
The key differences between Chatbots and Conversational AI
For now, conversational AI will keep getting better at what it’s already doing. More human-like interactions, better problem-solving, and more in-depth analysis. You’ll save on costs since you won’t have […]